Privacy Policy – Shvilei Pinchas NPO (Reg. No. 580601243)
Updated: August 14, 2025

The Shvilei Pinchas NPO website/service (“the Site”, “we”) is committed to protecting the privacy of its users in accordance with Israeli law (the Privacy Protection Law, the Data Security Regulations, and the guidelines of the Israeli Privacy Protection Authority). This document explains what information we collect, to whom it is disclosed, how we protect it, and what your rights are. In the event of a material change in the way we collect/use/disclose personal information, we will provide clear notice (e.g., a banner on the site and/or an email) before the updated processing begins.

Who We Are and Contact Information
Name of NPO: Shvilei Pinchas NPO (Reg. No. 580601243)
Address: 2 Tchelet Mordechai St., Jerusalem
Dedicated privacy email: info@shvileipinchas.com

Information We Collect and Its Sources
A. Information you voluntarily provide: name, email, phone number, address (if applicable), order/payment/donation details (if any), communication preferences, and the content of service inquiries. Passwords (if applicable) are stored as hashes only.
B. Information collected automatically: IP address, cookie/browser identifiers, device type/operating system/language, pages viewed, time spent, clicks, error data, and approximate location based on IP.
C. Information from third parties: aggregated/statistical usage data from analytics providers.

Purposes for Using the Information
• Operating the site and providing service/support.
• Identity verification, security, and fraud prevention.
• Improving user experience, performance, and accessibility.
• Sending operational updates (e.g., service/terms changes).
• Sending marketing materials/NPO updates subject to prior consent, with an option to unsubscribe at any time.
• Compliance with legal, accounting, and tax obligations.

Who We Disclose Information To (Suppliers/Recipients)
• Google Analytics: aggregated usage and analytics data.
Except as stated above and to authorized authorities when legally required, we do not share personal information with other external parties.

User Rights
Under applicable law, you may request: to review and receive a copy of your information; to correct/update inaccurate information; to delete it, subject to legal retention obligations (e.g., tax/accounting); and to unsubscribe from marketing at any time. To exercise your rights, please contact us at the email in Section 1. We will verify your identity before processing any request.

Data Security
We implement reasonable security measures: encrypted communication (HTTPS), access controls, backups, event logging, and measures to prevent fraud and unauthorized access. However, no security measure is absolute.

Data Retention
• Tax/accounting/donation documents – up to 7 years or as required by law.
• Service and support data – until the end of the statute of limitations/claim handling.
• Marketing data – until consent is withdrawn or deletion is requested.
• Aggregated/anonymous analytics data – retained as needed for measurement and improvement purposes.

Cookies and Similar Technologies
The site uses essential cookies for functionality and authentication, and performance/analytics cookies (Google Analytics). You can manage or block cookies in your browser settings; blocking certain cookies may limit site functionality.

Transfer Outside Israel
Google Analytics may process information outside Israel. We will comply with applicable law, ensure an adequate level of protection, and use appropriate transfer mechanisms.

Minors
The service is not intended for children under 18 without parental/guardian consent. If we become aware that information has been collected from a minor contrary to this policy, we will delete it as soon as reasonably possible after receiving notification.

Use of Bots/AI
We do not use bots/AI for making material automated decisions, customer service, or enriching personal data. All communication is handled by human representatives.

Changes to This Policy
We will update the version date at the top of the page. In the event of a material change as described above, we will provide clear notice before it takes effect.